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The dmg file is the file that is downloaded from Citrix when installing Citrix Workspace app for Mac for the first time.

The item you are trying to access is restricted and requires additional permissions.Įnter text below with quotes and click the OK button. If the file is no longer on your computer download the file again from Citrix Downloads to uninstall the application. Reset Citrix Workspace For Macos Information Technology For example here is what the Citrix Workspace icon looks like. The dmg file is the file that is downloaded from Citrix when installing Citrix Workspace app for Mac. To report issues, tap the menu icon and create an account first.If the file is no longer on your computer download the file again from Citrix Downloads to. This launches the Citrix support forum where you can review reported issues ORĤ. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.ģ. In the App Store, go to Citrix WorkspaceĢ.

Send the email to your company's IT support team.ġ. Tap 'Request Help from Support' This generates an email with log file.ģ. Open Citrix Workspace app and tap 'Settings' and then 'Support'.Ģ. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:ġ. For Deleting/Editing Account already added navigate to Settings and tap on the Store. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.Ħ.

Select the applications you want to use.ĥ. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.Ĥ. Open Citrix Workspace app and tap on Get Started.Ģ. Just ask your IT department how to get started.ġ.

If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office.